TowPro (Yacht Sentinel Ltd)
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the tsm-systems.com website (“Website”) and any related products and services (collectively, the “Services”) provided by Yacht Sentinel Ltd, trading as TowPro (“Yacht Sentinel Ltd t/a TowPro”, “we”, “us”, or “our”).
By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website or Services.
These Terms apply to all users, including visitors, customers, and subscribers.
2. Company Information
Yacht Sentinel Ltd is registered in England and Wales under Companies House number 03531968.
Contact email: sales@towpro.tech
3. Use of the Website and Services
3.1 Eligibility
You must be at least 18 years old (or at least 16 in certain jurisdictions where parental consent is allowed) to use the Website or Services.
3.2 Account Registration
Certain features require creating a user account.
You are responsible for maintaining the confidentiality of your account login information.
You must provide accurate and complete information when registering and keep it updated.
3.3 Acceptable Use
You agree not to:
Use the Website or Services for any illegal or unauthorized purpose
Attempt to interfere with the Website’s security or functionality
Impersonate any person or entity
Collect or store personal data of other users without consent
4. Services and Subscriptions
4.1 TowPro Products
The Services include, but are not limited to:
TowPro Yacht (central control hub)
TowPro Chase (for chase boats and tenders)
TowPro Track (small vessels and toys)
TowPro Rescue (lifejackets with tracking and SOS alerts)
TowPro Wearables (smart watches and wristbands)
4.2 Subscriptions
Annual subscriptions provide access to services such as vessel tracking via the Iridium satellite network.
Subscription fees are billed in advance and are non-refundable except as required by law.
Yacht Sentinel Ltd reserves the right to adjust subscription fees with 30 days’ notice.
4.3 Demos
Online demos are for informational purposes only.
Participation in a demo does not constitute a sale or subscription.
We may record demos for training or quality purposes.
5. Payment and Billing
Payments are processed through trusted third-party payment providers.
You agree to provide valid and complete payment information.
We reserve the right to suspend or terminate Services for non-payment.
All fees exclude taxes unless explicitly stated.
6. Intellectual Property
All content, trademarks, logos, and software on the Website and in Services are owned by Yacht Sentinel Ltd or its licensors.
You may not copy, reproduce, distribute, or create derivative works without written permission.
Use of the Website or Services does not grant you any ownership rights.
7. Limitation of Liability
To the maximum extent permitted by law, Yacht Sentinel Ltd shall not be liable for:
Any indirect, incidental, or consequential damages
Loss of data, profits, or business opportunities
Errors, inaccuracies, or interruptions in Services
The Services are provided “as is” and “as available,” and we do not guarantee uninterrupted or error-free service.
8. Warranties
Yacht Sentinel Ltd makes no warranties regarding the accuracy, reliability, or suitability of the Services for your specific needs.
You use the Website and Services at your own risk.
9. Termination
We may suspend or terminate your access to the Website or Services at any time for breach of these Terms or for any reason permitted by law.
Upon termination, your right to use the Services ceases immediately.
10. Privacy
Use of the Website and Services is also governed by our Privacy Policy, which explains how we collect and process personal information.
11. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We may update these Terms at any time.
Material changes will be posted on the Website with an updated revision date.
Continued use of the Website or Services after changes constitutes acceptance of the updated Terms.
13. Contact Information
If you have questions about these Terms or the Services, please contact us:
Email: sales@towpro.tech
Last updated: 8 January 2026